A few words about us

How we work

We offer a very personal service and find this enables us to better cater to your needs, rather than simply repairing a problem or supplying a device we like to get to know your system and setup so we can advise you on the best maintenance and upgrade options to increase their lifespan and help you to spend less.

Our mission is to provide:

  • A Reliable and personal service
  • Customer satisfaction
  • Neat and tidy work
  • Trustworthy advice and consultation

A little about our history

We have 20 years’ experience in IT, consisting of call-desk, operations, projects and IT infrastructure. As an Independent IT Consultant we have been involved in the design, implementation and support of various IT infrastructure projects including Technical Documentation, Processes, and Procedures.
We also have experience in project management on IT infrastructure projects.
We have extensive experience providing application support, including maintenance, periodical upgrades and general application related tasks in accordance with ITIL standards.
We have been involved in many deployments across various platforms and industries including the Financial and Airport Sector.
We have extensive experience in the deployment, upgrade and maintenance, of Microsoft Operating Systems (Server 2008, 2012, 2016 and 2019), (Windows XP, 7 and 10), Microsoft Office (2007, 2010, 2013, 2017, 2019) Microsoft Hyper V, VMware, SAN environments, NAS environments and VEEAM Backup and replication. This includes testing of new Software / Technologies; Technical Documentation and Planning of the IT Operations Budgets for a client.
We also have extensive experience in various hardware platforms, (Servers, Desktops, Notebooks, Printers, Switches and Wi-Fi), providing the best solutions for our clients.

Qualification and Certifications within Gigawire

  • MCTS: Microsoft System Centre Operations Manager 2007, Configuration
  • MCTS: Microsoft Office Project 2007, Managing Projects
  • MCITP: Enterprise Project Management with Microsoft Office Project Server 2007
  • MCTS: Microsoft Office Project Server 2007, Managing Projects
  • MCSA: Windows Server 2008; MCTS: Microsoft System Centre Configuration Manager 2007, Configuration
  • MCPS: Microsoft Certified Professional 2012; MCSA: Windows Server 2012; MCSE: Server Infrastructure 2012

  • VMware Certified Professional 6.5 – Data Center Virtualization
  • ITIL V3
  • MCSE 2000: Microsoft Certified Systems Engineer 2000
  • MCTS: Windows Server 2008 Applications Infrastructure
  • MCTS: Windows Server 2008 Network Infrastructure
  • MCITP: Enterprise Administrator on Windows Server 2008